- Overseeing end to end Operation support for Digital Touchpoint (myIM3, Bima+, OLA, Captive Portal, PWA, iSImple, Rita and Corporate website) to ensure apps working as expected according to agreed SLA.
- Align with BSS team (Middleware, Core Network, VAS, Security Ops, Payment System etc.) to ensure that digital touchpoint is working as expected
- Align with Product (Core and VAS) and CVM team to ensure that product which available in Digital Touchpoint is working as expected.
- Perform swift troubleshooting including providing RCA and recommendation when an issue occurred by alignment with all related parties such as IT Ops, Apps Dev, Partners (Artajasa, Delivery partner, Gerai, VAS partner etc.)
- Collecting and preparing data related to the progress of digital apps and digital channel performance
- Prepare performance report, analysis, and recommendation, and update the status of product/program development in the pipeline as requested by business owners
- Serve as a company representative for external related functions
- To build good network in the industry and keep up to date with new trends
Pertanyaan dari perusahaan
-
What’s your expected monthly basic salary?
-
Which of the following types of qualifications do you have?
-
How many years’ experience do you have as an Operations Support Role?
-
Which of the following programming languages are you experienced in?
-
How much notice are you required to give your current employer?
-
Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)
-
Which of the following languages are you fluent in?
-
Are you willing to undergo a pre-employment medical check?
Profil perusahaan
Indosat Ooredoo Hutchison (IDX: ISAT) (“IOH”), are here with our vision to become the most preferred digital telecommunications company of Indonesia. The IOH merger combines two highly complementary businesses between PT Indosat Tbk (“Indosat Ooredoo”) and PT Hutchison 3 Indonesia to create a new world-class digital telecoms and internet company for Indonesia that can better compete and create additional value for all stakeholders, including employees, customers, and shareholders. Indosat Ooredoo Hutchison is now the second-largest mobile telecoms business in Indonesia.
Indosat Ooredoo Hutchison will be guided by its corporate vision “To Become the Most Preferred Digital Telco of Indonesia” to capture the tremendous market opportunities presented by Indonesia’s digital and economic growth.
The Company’s enhanced scale, financial strength, and expertise, combined with its preeminent networks, talent, and strategic partnerships, will enable Indosat Ooredoo Hutchison to become a key telco player driving Indonesia’s digital transformation agenda. The Company will focus on its core mission of delivering world-class digital experiences while connecting and empowering every Indonesian.